All tickets will be automatically refunded through the official Orpheum points of purchase, Ticketmaster and the Orpheum box office.

All credit card purchases will be automatically refunded to the original ticket purchaser within 30-45 business days. Refunds should post to your account within 7 business days of the date the refund was processed, and exact timing varies by bank or credit card provider.

For those who purchased through unofficial third party sellers, we advise you to contact them directly for refund information.

We apologize for the disappointment and inconvenience this may cause.

For questions, please email info@orpheum-memphis.com.


The It’s Time Tour returns in 2024 produced by Undivided Entertainment and Live Nation Urban. It’s Time Tour Presents: Girls Night Out features co-headlining performances from Kierra Sheard, Koryn Hawthorne, Naomi Raine, and Wande. The powerhouse women of Gospel and Christian music are coming together for a must-see worship experience.